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Terms of Service

Last updated: March 9, 2026

1. Acceptance of Terms

By accessing or using LostPhoneFinder.co.nz ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Service Description

LostPhoneFinder.co.nz provides a phone location lookup service. The Service is intended solely for locating your own lost device or a device you have explicit authorization to track.

3. Acceptable Use

You agree that you will:

  • Only use the Service to locate devices you own or have explicit permission to track.
  • Not use the Service for any unlawful purpose, including unauthorized surveillance or stalking.
  • Provide accurate information, including a valid email address.
  • Not attempt to reverse-engineer, disrupt, or abuse the Service.

Unauthorized tracking of another person's phone is illegal and strictly prohibited. You are solely responsible for ensuring you have the legal right to track any device submitted to our Service.

4. Payments and Pricing

Certain features of the Service require payment. All prices are displayed at checkout and include applicable taxes where required. Payments are processed securely through Stripe.

5. Refund Policy

We offer a money-back guarantee as described on our website. If you are not satisfied with the Service, please contact us to request a refund. Refund requests are evaluated on a case-by-case basis.

6. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee the accuracy, completeness, or reliability of any location data or results provided by the Service. Results may vary depending on network availability, device settings, and other factors beyond our control.

7. Limitation of Liability

To the fullest extent permitted by applicable law, LostPhoneFinder.co.nz and its owners, operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid for the specific service giving rise to the claim.

8. Assumption of Risk

You acknowledge and agree that your use of the Service is at your sole risk. We assume no liability for any actions you take based on the information provided by the Service. You are solely responsible for how you use the results obtained through the Service.

9. Indemnification

You agree to indemnify and hold harmless LostPhoneFinder.co.nz, its owners, operators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service or your violation of these Terms.

10. Account Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for any reason, including violation of these Terms.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

13. Contact Us

If you have any questions about these Terms, please contact us at:

https://lostphonefinder.co.nz/contact-us